Shipping Policy
Shipping Fees
All prices are in Canadian dollars. We have already paid duties, brokerage and shipping to get the products to Canada so there will never be any “additional fees” added to your order.
Canada wide flat rate shipping fee of $150 on order totals less than $5,000.00. If your total order exceeds $5,00.00 we will ship your order for FREE anywhere in Canada.
If your order total is less than $5,000.00 and requires shipping outside of Canada, shipping will be calculated prior to checkout.
Local Pick Up
All products ship from Kelowna BC but if you are local you may choose “in store pick up” and there will not be any shipping charges added to your order.
Tracking
A tracking number will be emailed to you after your order has shipped so you can track delivery of your order online.
Shipping Method
Orders are shipped using standard ground delivery service.
Delivery Time
We do our best to process orders as quickly as possible within 1-3 business days.
Actual delivery time is set by the carrier. Some locations cannot be reached from Kelowna in the 2-5 business day time frame.
Return Policy
We stand behind our products.
If you are not satisfied with your purchase you may return the UNOPENED products for a 100% refund, less any shipping costs within 30 days of invoice date. Your purchase is eligible for exchange within 30 days of invoice date with proof of purchase and all packaging intact.